Array ( [trail_start] => [0] => Sports & Leisure [categories] => [pre_trail_end] => [trail_end] => Membership Criteria )

Membership Criteria

We offer the following discounted memberships to eligible members. Please note that we are unable to accept class and activity bookings until identification has been received.

Armed Forces 
  • Full time personnel. Identification card required as proof of eligibility.
Concession
  • Available to customers in receipt of Universal Credit.
  • Provide a copy of your statement, within 7 days of sign-up, via email. If no evidence is provided your membership will be terminated.
  • Statement must show an issue date in the last 3 months. Evidence to show full name, address and date of issue. All other personal details are not required and can be hidden.
  • Photographic ID must also be provided alongside the Universal Statement showing your full name (i.e. passport or driving licence).
  • Concession members must re-submit proof of eligibility every 6 months. If evidence is not provided when requested, your membership will be upgraded to our full Health & Fitness package.
Corporate
  • See our corporate members to find out if you qualify based on your employer.
  • If you qualify you will also be eligible for a second corporate membership for your spouse or partner.
  • A copy of your most recent payslip or ID card is required as proof of employment, to be submitted within 7 days of sign-up, via email. If no evidence is provided your membership will be terminated.
  • Payslip to show full name, address and date of issue. All other personal details are not required and can be hidden.
  • Photographic ID must also be provided showing your full name (i.e. passport or driving licence).
  • Corporate members must re-submit their proof of eligibility every 6 months. If evidence is not provided when requested, your membership will be upgraded to our full Health & Fitness package.
Senior
  • Valid for all aged 65 and over.
  • Evidence of your date of birth is required, to be submitted within 7 days of sign-up, via email. If no evidence is provided your membership will be terminated.
  • Photographic ID must also be provided showing your full name (i.e. passport or driving licence).
  • Seniors do not need to periodically re-submit their identification.
Student
  • Valid for full-time students 16 years and over, and those studying full time for an apprenticeship.
  • NUS / TOTUM / UniDays cards will not be accepted as evidence for this membership.
  • Evidence must show full name, address and date of issue for the current academic year and demonstrate full-time study status. All other personal details are not required and can be hidden.
  • To be submitted within 7 days of sign-up, via email. If no evidence is provided your membership will be terminated.
  • Photographic ID must also be provided showing your full name (i.e. passport or driving licence).
  • Student members must re-submit proof of eligibility every academic year. If evidence is not provided when requested, your membership will be upgraded to our full Health & Fitness package.
Juniors
  • Available to those aged 8 to 15 years.
  • Evidence of your date of birth is required such as birth certificate or passport. If unavailable, a student planner will be accepted.
  • Evidence to be submitted within 7 days of sign-up, via email. If no evidence is provided your membership will be terminated.
  • Parental consent is required.
  • Online purchase must be authorised and processed by the paying account holder.
  • Junior memberships will automatically terminate on the sixteenth birthday.
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