Membership Criteria
We offer the following discounted memberships to eligible members. Please note that we are unable to accept class and activity bookings until identification has been received.
Armed Forces
- Full time personnel. Identification card required as proof of eligibility.
Concession
- Available to customers in receipt of Universal Credit.
- Provide a copy of your statement, within 7 days of sign-up, via email. If no evidence is provided your membership will be terminated.
- Statement must show an issue date in the last 3 months. Evidence to show full name, address and date of issue. All other personal details are not required and can be hidden.
- Photographic ID must also be provided alongside the Universal Statement showing your full name (i.e. passport or driving licence).
- Concession members must re-submit proof of eligibility every 6 months. If evidence is not provided when requested, your membership will be upgraded to our full Health & Fitness package.
Corporate
- See our corporate members to find out if you qualify based on your employer.
- If you qualify you will also be eligible for a second corporate membership for your spouse or partner.
- A copy of your most recent payslip or ID card is required as proof of employment, to be submitted within 7 days of sign-up, via email. If no evidence is provided your membership will be terminated.
- Payslip to show full name, address and date of issue. All other personal details are not required and can be hidden.
- Photographic ID must also be provided showing your full name (i.e. passport or driving licence).
- Corporate members must re-submit their proof of eligibility every 6 months. If evidence is not provided when requested, your membership will be upgraded to our full Health & Fitness package.
Senior
- Valid for all aged 65 and over.
- Evidence of your date of birth is required, to be submitted within 7 days of sign-up, via email. If no evidence is provided your membership will be terminated.
- Photographic ID must also be provided showing your full name (i.e. passport or driving licence).
- Seniors do not need to periodically re-submit their identification.
Student
- Valid for full-time students 16 years and over, and those studying full time for an apprenticeship.
- NUS / TOTUM / UniDays cards will not be accepted as evidence for this membership.
- Evidence must show full name, address and date of issue for the current academic year and demonstrate full-time study status. All other personal details are not required and can be hidden.
- To be submitted within 7 days of sign-up, via email. If no evidence is provided your membership will be terminated.
- Photographic ID must also be provided showing your full name (i.e. passport or driving licence).
- Student members must re-submit proof of eligibility every academic year. If evidence is not provided when requested, your membership will be upgraded to our full Health & Fitness package.
Juniors
- Available to those aged 8 to 15 years.
- Evidence of your date of birth is required such as birth certificate or passport. To be submitted within 7 days of sign-up, via email. If no evidence is provided your membership will be terminated.
- Parental consent is required.
- Online purchase must be authorised and processed by the paying account holder.
- Junior memberships will automatically terminate on the sixteenth birthday.